Ans:
* When police officer is handling a case a notification is usually sent out directly to litigant to come to unit institution for legal record purpose, under no circumstance will the police officer request the general public to go to ATM, therefore, if anonymous call is received and the caller self-identified as a police officer, please contact the local police station for verification.
* In order to prevent fraud under no circumstance should the general public use debit card for balance transfer. ATM operation allows users to withdraw balance but not for remittance, and tax refund. Bill payment will not be notified by telephone or text message, if a notification is received please contact 104 and inquire the relevant authority (e.g. police authorities or financial institutions) for verification purpose.
* If anonymous call is received, please verify with the telephone directory service, if fraud is confirmed, please contact the police immediately.
* Disregard any telephone harassment, or inform caller that "no such person exist" thereby achieving the reduction of the expectation of the suspect. In order for police officers to carry out the investigation both efficiently and effectively, recording device should be used to record the conversation should the harassment continues.
* Scam organization often uses "Data Collection Company" or other channels to retrieve personal information through internet, field research, and occupation recruitment purpose. Therefore, to prevent being the potential target, great consideration should be taken into accounts prior disclose personal information.
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